DEPOSIT AND/OR AN OFFICIAL ORDER IS ACCEPTANCE OF OUR TERMS AND CONDITIONS. All goods remain the property of A-Z Vending Solutions (Pty) Ltd (herein referred to as VS) until paid for in full. A seven day cooling off period will apply to all transactions. A minimum of a 30% administration fee will be charged on all cancelled sale agreements after the seven day cooling off period. This fee excludes all transportation, administration and technical charges. A rate of prime plus 5% per annum will be charged on all monies outstanding and payable to VS. Machines will only be delivered and installed ten to twenty working days after full payment has been receipted and/or placement location confirmed. Due to most equipment being manufactured outside the borders of South Africa and then imported, longer lead times can be expected on certain nonstandard stock items.
WARRANTY – SNACK AND DRINK MACHINES
New Machines/Rentals/Demo Models
Each new machine carries a 2 year warranty on all mechanical working parts, 90 days on labour and 2 years on the refrigeration unit (if applicable), electronic components, coin validator and note readers. All new machines have a 5 year vend motor warranty.
Each refurbished/used machine carries a 1 year warranty on all mechanical working parts, 30 days on labour and 6 months on the refrigeration unit (if applicable), electronic components, coin validator and note readers. All refurbished/used machines have a 2 year vend motor warranty.
WARRANTY – COFFEE MACHINES
Each coffee machine carries a 1 year warranty on all mechanical working parts, 90 days on labour and a 2 year vend motor warranty.
WARRANTY – WATER COOLERS
Each water cooler carries a 1 year warranty on all mechanical working parts, 30 days on labour and a 90 days on filters.
WARRANTY – TECHNICAL SERVICES
All technical spares and components supplied by VS come with a warranty for a period of 90 days. All technical workmanship carried out come with a warranty of 14 days from the date of work completed. Technical warranty excludes any damage resulting from vandalism, negligence, incompetence or exposure to adverse weather conditions. The warranty excludes any damage resulting from vandalism, negligence, incompetence or exposure to adverse weather conditions. VS shall retain all advertising rights to said machines. The purchaser will be obliged to adhere to the wishes of VS and or any other appointed advertisers should the purchaser wish to avail himself of the advertising revenue. The above warranty is applicable unless otherwise stipulated in writing on official quotation. All warranties only apply to machines sold and installed within the Republic of South Africa. The warranty is granted to the first owner. The warranty can be transferred to a new owner and the remainder of the warranty period will be integrally transferred to the latter. All modifications made and repairs done to machines by unauthorised personnel will render the warranty conditions null and void. All claims for warranty will be rendered null and void in the following situations: That any periodical maintenance required has not been performed by an authorised VS-approved technician Faulty installation or assembly of the product Improper use of the product The failure is caused by lack of care by the owner or user In the case of external calamity In the case of neglect of the instructions concerning use The warranty period has expired
INSTALLATION AND MOVING OF MACHINES
All movements will be charged at rates as prescribed by the VS technical department. Please note that VS does not provide insurance during the period your machine is being relocated/moved and is therefore not liable for any unforeseen damage that may occur. We reserve the right to change our terms and conditions periodically from those stated above. Please don’t hesitate to contact us for our updated terms and conditions.
Please note that whilst every possible care will be taken to ensure a successful movement, A-Z Vending Solutions (Pty) Ltd does not accept any responsibility for the machines, during the movement of the machines or whilst in our possession nor does A-Z Vending Solutions (Pty) Ltd accept any responsibility for damages of any nature occurring to the sites during the moving process.
The onus lays with the owner of the machine/s to ensure that all products (stock, etc.) are removed prior to the machine being moved. Note readers and coin mechanism must be secured and notes and coins must be removed prior to the machine being moved. Insurance for the machine/s is the client’s responsibility.
Whilst every effort is made to ensure that machines are placed on suitable locations Vending Solutions cannot guarantee the sales from any particular location. Should you make use our location services and your location does not prove to be viable within a six month period from date of installation we will gladly provide one additional location at no extra cost. Please be advised that the cost of the physical move of the machine would have to paid for. Whilst we endeavour to provide you the best possible locations for your business, we cannot in any way guarantee the success of the location. Nor do we in any way whatsoever warrant the income to be generated by the vending machine on any locations provided by ourselves.
© VENDING SOLUTIONS 2015. ALL RIGHTS RESERVED. E&OE.